Use our Technical Support Forum that you can search or post a question to. DATAQ Instruments, Inc. monitors and posts to this forum for your support questions. You may also fill out a support ticket at http://www.dataq.com/ticket
If you would rather email your support questions, you can reach an applications engineer at support@dataq.com. However, please note that priority is given to the support questions on the message board. In your email, please include the software and hardware you're using, your operating system, your data acquisition interface (parallel port, Ethernet, USB or serial) and a description of your problem.
Visit http://www.dataq.com/support/techinfo/index.htm for more technical resources.
DATAQ Instruments, Inc.
241 Springside Drive
Akron, OH 44333
Telephone: 330-668-1444
Fax: 330-666-5434