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RSS FeedsThe majority of the time, technicians and engineers at DATAQ Instruments can resolve any communication issue that you may have with your contemporary DATAQ data logger (i.e. DI-1100, DI-2108, DI-4×08, etc.), in short order. Sometime, however, more advanced troubleshooting techniques are required. Creating a dashboard.log file, and forwarding that file to our support staff, provides Read More
Tag Archives: troubleshooting
Common DI-245 Installation Problems and Resolutions
Data Acquisition > Voltage > DI-245 On This Page Symptoms Cause Resolution Verify that you’re installing the correct software Make sure that the device drivers are properly installed Make sure that your DI-245 is installed on one of the first 32 COM ports Follow the procedure for installing the DI-245 on a Windows XP machine Read More
Common DI-145, DI-149 and DI-155 Installation Issues and Resolutions
Data Acquisition > Starter Kits On This Page Symptoms Cause Resolution Verify that you’re operating system is Windows 7 or later Verify that you’re installing the correct software Make sure that the device driver is properly installed Make sure that your DI-145, DI-149 or DI-155 is installed on one of the first 32 COM ports Read More